Delays to services between West Ealing and Greenford
Following a points failure between West Ealing and Greenford all lines have now reopened.
Impact:
Train services running to and from these stations are returning to normal. Disruption is expected until 08:15 16/04.
Customer Advice:
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What has happened?
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There has been a points failure in the South Ruislip area. A points failure is a fault with the movable pieces of track that enable trains to change tracks.
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What are we doing about it?
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First Train will depart 07:09
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What are your options?
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We are sorry for the disruption to your journey today, these are the current options available to you:
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Option 1: You can use your ticket at no extra cost London Buses
<Route E6: Hayes & Harlington (Stop L), Greenford Broadway (Stop J), Greenford (Station),
<Route E11: Ealing Broadway (Stop K), West Ealing Station (Stop A), Drayton Green, Castle Bar Park,
<Route E1: Ealing Broadway (Stop D), Drayton Green (Stop DH)
<Route 95 between South Greenford (Western Ave, stop BB towards Greenford, stop AA towards Hanger Lane) and Hanger Lane (Central line station).
<Route 105: Greenford (Station), Southall (Station), Heathrow (Central Bus Station) until further notice.
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For more information:
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Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
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Let us help you:
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If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
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If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
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Delay Repay:
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If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
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Message Received: 07:19:44 16/04/2026
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